Partners

Keystroke Partners

(Click on profiles to flip to details side)
Steve McCandlish
Act! Consultant (* Select Partner)

Skills: Tables4Act!, Handheld Contact, Book2Act, The Knowtifier, Reporting4Act!, Act4Outlook, Act4Hubspot, Mapper4Act, DataGuard, MailMerge4Act, Importer4Act, QuoteWerks, QB Sales, MergeAdmin, AutoLimited Access, and AutoAdmin
ASDS Computer
Phone: 416-499-3090 ext. 426
Email:smccandlish@keystroke.ca
Website:asdscomputer.com
Location:Denver, CO, USA
Steve McCandlish
Certified since: 1991

Steve was one of the original instructors for the ACC program, and at one time had personally certified 75% of the consultants in North America.

Steve established ASDS in 1990.  His career is built on an advanced skillset for successfully implementing Act!  He’s been an Act! Certified Consultant, Trainer, Advisory Board Member and Product Development Partner.

As the premier Act! Business Process Consultant, Steve translates business requirements into Act! workflow directly tied to your goals.  This involves database design, data conversion, integration with software and websites, custom solutions using the API, custom tables, dashboards, marketing automation, reporting and mobile solutions.
Jean McCandlish
Act! Consultant (* Select Partner)

Skills: FaxAdmin, DocAdmin (For Scanning), and MigrateAdmin (GoldMine Conversions)
ASDS Computer
Phone: 416-499-3090 ext. 427
Email:jmccandlish@keystroke.ca
Website:asdscomputer.com
Location:Denver, CO, USA
Jean McCandlish
Certified since: 2018

In addition to being an Act! Certified Consultant, Jean specializes in project specification and project management.  With an extensive career working for Fortune 500 accounts, she is adept at defining requirements and overseeing their implementation.  She holds the award for “Most Outstanding Customer References.”  Her niche is understanding and then articulating complex technical information to non-technical audiences.  With a degree in Marketing, she has significant experience designing and producing marketing materials that get results.

William (Bill) Conner
Act! Consultant (* Select Partner)
Compu-Tutor, Inc.
Phone: 610-260-0300
Email:bconner@compu-tutor.net
Website:compu-tutor.net
Location:Conshohocken, PA, USA
William (Bill) Conner
Certified since: 2005

Compu-Tutor received the ACT! Rising Star Award in 2007 Bill has been an ACT Premier Trainer since 2005 . Bill and his wife Elaine have a heart for orphans and have helped many families adopt from Russia, Ukraine and Romania.  Built upon a passion for providing the best support and advice for your business, we keep your systems, including your network, email, applications and databases up and running, safe and secure.

Shannon Hawthorne
Act! Consultant (* Select Partner)

Skills: AMA, Handheld Contact, CompanionLink, Topline Dash, Topline Designer and Topline Alerts.
Essentials Software
Phone: 404-252-0995
Email:shannon@essentialssoftware.com
Website:essentialssoftware.com
Location:Atlanta, GA, USA
Shannon Hawthorne
Certified since: 1998

Shannon has been helping individuals and small companies build and improve customer relationships by utilizing the power of Act!™ since 1998. Her project management experience helps her ask the right questions to better understand customer needs and processes. She will work with you to evaluate if Act! is the right solution that will assist you in achieving your long range goals. Let Shannon share the ways Act! can improve efficiency and effectiveness for you and your team.

Tamara Phillips
Act! Consultant (* Select Partner)
New Ideas Consulting, Inc.
Phone:303-920-1543
Email:tamarat@newideasconsulting.com
Website:newideasconsulting.com
Location:Greenley, CO, USA
Tamara Phillips
Certified since: 1997

Tamara has over 35 years of technology experience and strives to help businesses improve their business operations and expand their sales and marketing automation efforts. There are many options available to improve how Act! works and she can help sort through the options and implement the solution that is right for your budget and goals. In addition, her Fast Track Training session assist businesses looking to increase productivity immediately.

Karen Rankin
Act! Consultant (* Select Partner)

Skills: 123 Sync, Act! Custom Tables & Tables4Act!, Oakmerge, Quotewerks, Topline Designer/Dash/Alerts
Actability
Phone:617-623-1762
Email:karen@actability.com
Website:actability.com
Location:Boston, MA, USA
Karen Rankin
Certified since: 2002

Karen started using Act! in 1988 as a sales rep and continued throughout her successful career in corporate technology sales.  In 2002 she founded Actability to help other sales organizations and businesses use Act! most effectively.  Karen specializes in consulting and customizing Act! for clients’ specific needs, Act! database “makeovers”, integrating Act! with Quotewerks, Quickbooks and other systems, data conversion and import, and integrating customer info tracked on separate spreadsheets into custom tables in Act!.
Amber Gillie
Act! Consultant (* Select Partner)
Skills: B.Sc., HTML, Java, and REST API
Effective Contact Management
Phone:905-336-8988
Email:amber@getyouracttogether.net
Website:getyouracttogether.net
Location:Burlington, ON, Canada
Amber Gillie
Certified since: 2000

Amber has been an ACT! user since the 1990’s and consulting since 2002. Although her specialty is training, she also enjoys playing an active role in integrating act! with other online applications. Her expertise in Excel, Access, Quickbooks among other applications allows her to provide a thorough end-user experience. Amber also test-drives much of the CRM functionality as the owner of other local businesses which allows her to see things from her clients’ perspective.
Alan Lee
Act! Consultant & Developer
E Tech Systems, Inc.
Phone:847-352-4770
Email:alan@etechsys.com
Website:etechsys.com
Location:Schaumburg, IL, USA
Alan Lee
Certified since: 1991

Alan Lee is famous for being the world's first Act! Consultant.
Aside from this noteworthy distinction, Alan is also the importing and database migration specialist of the group. His Oak!merge importing tool is one of the most powerful in the industry, and Alan is one of the best in this area.
Henry Kluska
Act! Consultant (* Select Partner)
Keystroke Quality Computing, Inc.
Phone:613-878-8095
Mobile:613-878-8095
Toll free:800-857-0558
Email:hkluska@rogers.com
Website:crm4advisors.ca
Location:Ottawa, ON, Canada
Henry Kluska
Certified since: 2012

Specializes in financial sector.
More details to come...
John Wilson
Act! Consultant (* Select Partner)
Nurture Streams
Phone: 800-806-5288
Email:jswilson@nurturestreams.com
Website:Keystroke.team
Location:Hayden, ID, USA
John Wilson
Certified since: 2018

More details to come...
Michael Metrick
Act! Consultant (* Select Partner)
dba Computer Resources
Phone:484-652-8848
Email:mmetrick@cr-lv.com
Website:cr-lv.com
Location:Trexlertown, PA, USA
Michael Metrick
Certified since: 2002

More details to come...
Tony Holowitz
Act! Consultant (* Select Partner)
Tony The Teacher
Phone:781-728-9777
Email:tony@tonytheteacher.com
Website:365acttips.com
Location:Arlington, MA, USA
Tony Holowitz
Certified since: 2013

Tony's passion is training, and helping people get the most from their Act! software investment.

More details to come...
Jordan Ofri
Act! Consultant (*Select Partner)
Act! Premier Trainer
Mobile Information Services Inc.
Phone:561-287-1572
Email:jordan@mis-services.com
Website:actconsultant.net
Location:22563 SW 66th Ave #108, Boca Raton, FL, USA
Jordan Ofri
Certified since: 1994

Jordan Ofri has been certified as an Act Consultant for the past 25 years. His approach is to analyze specifically what you need done, provide consulting to take care of your specific technical requirements and follow up with superlative training. He will provide the appropriate balance of consulting and training to suit your specific needs. He is an Act Certified Consultant and Act Premier Trainer. 

Certifications

Act! Certified Consultant
Act! Premier Trainer

www.actconsultant.net

Paul Messino
Act! Consultant (*Select Partner)
Act! Premier Trainer
Internet Insights
Phone: 239-430-2321
Email:paulm@businesstechnologyinsight.com
Website:businesstechnologyinsight.com
Location:Bonita Springs, FL, USA
Paul Messino
Certified since: 2000

Strong familiarity with Commercial and Residential Real Estate, Finance and Construction.  Workflow and marketing automation are critical in todays hyper paced digital world. Dedicated to helping you get the most your of your Act! investment. Local Rotary Member
John Schmerold
Act! Consultant (* Select Partner)
Katy Computer Systems, Inc.
Phone:314-316-9000
Email:john@katycomputers.com
Website:Keystroke.team
Location:Chesterfield, MO, USA
John Schmerold
Certified since: 2015

John is President and Owner of Katy Computer Systems which he founded in 1988 to provide computer systems and services to businesses.    Clients receive expert attention to network and IT support for all technology needs.  He has several years of experience working in the accounting industry as the director of information technology.  He stays current with the latest accounting and management software and is experienced in the healthcare industry.

Blair Reischer
Act! Consultant (* Select Partner)
Market Technology Associates
Phone:703-241-7857
Toll free:800-857-0558
Email:blair@mkt-magic.com
Website:mkt-magic.com
Location:Arlington, VA, USA
Blair Reischer
Certified since: 2001

More details to come...
Kevin Varnon
ACC (* Select Partner) & Developer
ClientTrax CRM
Toll free:866-360-6678
Email:kevin@clienttrax.com
Website:clienttrax.com
Location:Topeka, KS, USA
Kevin Varnon
Certified since: 2007

More details to come...
Don Grubor
Act! Consultant (* Select Partner)
Effective Solutions
Phone:414-525-2975
Email:dgrubor@effsolutions.com
Website:effsolutions.com
Location:Hales Corners, WI, USA
Don Grubor
Certified since: 2001

Don Grubor specializes in accounting integration with Act!, specifically QuickBooks and Sage 50
Bill Dedek
Act! Consultant (* Select Partner)
Brilliant Technology Applied
Phone:954-644-2814
Email:bill@bta4biz.com
Website:bta4biz.com
Location:Miami, FL, USA
Bill Dedek
Certified since: 2012

More details to come...
Chris Pumphrey
Act! Consultant (* Select Partner)
Act! Coaching
Phone:406-493-1252
Email:chris@actcoaching.com
Website:Actcoaching.com
Location:Missoula, MT, USA
Chris Pumphrey
Certified Since: 2013

More details to come...
Larry Krone
Act! Consultant (* Select Partner)
Elucidation, Inc
Phone:502-589-3979
Email:larry@elucidations.net
Website:elucidations.net
Location:Louisville, KY, USA
Larry Krone
Certified since: 2004

Over the course of two decades, Elucidation has built a reputation for helping companies achieve top-quality technical and marketing results. Not every small business can hire their own IT or digital marketing team. That’s where we come in. Our team of development and marketing experts can help meet the technical and marketing needs related to your business anytime, anywhere.
Jimmy Jacob
Act! Consultant (* Select Partner)
Compu-Tutor, Inc.
Phone: 610-260-0300
Email:jjacob@compu-tutor.net
Website:compu-tutor.net
Location:Abington, PA, USA
Jimmy Jacob
Certified since: 2007

More details to come...
Austin Monroe
Act! Consultant (* Select Partner)
AMTechRep LLC
Phone:(909) 793-4227
Email:Austin@AMTechRep.com
Website:Keystroke.team
Location:Las Vegas, NV, USA
Austin Monroe
Certified since: 2004

My personal experience with Act! goes back to Version 1.1 for DOS. I became an Act! Certified Consultant ("ACC" now Channel Partner) in 2004 and established my company, AMTechRep LLC.

Professional attributes include exemplary customer service, timely issue resolution, and the ability to create custom layouts specific to a client’s needs. The end result is a record of excellent customer retention, several dating back 15 years, and referrals from satisfied clients.

Susan Luongo
Act! Consultant (* Select Partner)
Stellar Technology Consulting
Toll free:877-380-0773
Email:susan@stellartech.net
Website:Keystroke.team
Location:Boston, MA, USA
Susan Luongo
Certified since: 2001

More details to come...
Danielle Major
Act! Consultant
Ki Consultants, Inc.
Phone:561-208-3912
Toll free:800-857-0558
Email:danielle@keystroke.team
Website:Keystroke.team
Location:South Florida, FL, USA
Danielle Major
Certified since: 2004

More details to come...
Lanny Brown
Act! Consultant
Sales Productivity Plus
Phone:925-963-6547
Toll free:800-857-0558
Email:lanny@keystroke.team
Website:Keystroke.team
Location:Brentwood, CA, USA
Lanny Brown
Certified since: 2002

More details to come...
Brenda Ralston
ACC (* Select Partner)
Skills: Hands-on, one on one and small group training, Handheld Contact, layout design customizations
Brenda Ralston
Phone:214-763-8057
Email:brenda@brendaralston.com
Website:keystroke.team
Location:Dallas, TX, USA
Brenda Ralston
Certified since: 2010

Brenda Ralston has been an Act! user since about 1987, using it heavily within two small businesses through 2009.  She certified as an Act! Consultant in 2010 and has helped many small businesses implement and leverage Act! since.  She relates to Users from their perspective and her HR background allows her to appreciate Act! for many purposes and from many perspectives.  She enjoys most working hands-on with newer users and small groups, and demonstrating more efficient ways to accomplish your goals using Act!
Len Kamerman
Act! Consultant & Developer
Hero Technical Services
Phone:905-527-3312
Toll free:1-800-260-2243
Email:lkamerman@yourcrmhero.com
Website:Keystroke.team
Location:Hanilton, ON, Canada
Len Kamerman
Certified since: 2006

More details to come...
John Tytus
Act! Consultant
Taft Partners, LLC
Phone:513-898-1040
Email:john@taftpartners.com
Website:Keystroke.team
Location:Denver, CO, USA
John Tytus
Certified since: 2008

More details to come...
Frank Buell
Act! Consultant
Crystal Reports Certified Trainer
Crystal Reports Certified Consultant
Buell & Associates
Phone: 514-375-2465
Toll free:800-857-0558
Email:fbuell@buell-associates.ca
Website:Keystroke.team
Location:Montreal, QC, Canada
Frank Buell
Act! Certified since: 1992
  • Crystal Reports Certified Trainer (1995-2009)
  • Crystal Reports Certified Consultant (1998-2009)

Buell & Associates crunches the numbers.  Often overlooked, analytics is key to making sound business decisions.  With over 25 years of experience as an Act! partner and the popular SAP Crystal Reports, Buell & Associates can extract hard to find data hidden in your Act! database to provide timely performance KPIs, Reports, and Charts.  If you need more than the reports that come with Act! we can help design reports that work for you.

Pete Fernald
Former Act! Consultant
Atlantic Database LLC
Phone:704-997-9445
Toll free:800-857-0558
Email:pete@keystroke.team
Website:keystroke.team
Location:Chapel Hill, NC, USA
Pete Fernald
Certified since: 2004

More details to come...
Art Russ
Retired ACC (* Select Partner)
Executive Info Services
Phone:317-843-0186
Email:AGRuss@Exec-info-Services.com
Website:exec-info-services.com
Location:Carmel, IN, USA
Art Russ
Certified since: 1998

Art retired in 2018.
Mel Boudin
Retired ACC (* Select Partner)
Contact Consultants of SoFLA
Phone:954-472-5778
Toll free:800-857-0558
Email:ACT_Now@msn.com
Website:keystroke.team
Location:Fort Lauderdale, FL, USA
Mel Boudin
Certified since: 1997

Retired in 2018.

* Select Partner designation refers to an Act! Consultant that sells Act! as their only CRM product.

Act! Certified Consultants (ACC) are an exclusive group of independent, trained, and authorized professionals who specialize in helping you implement Act! to run your business better. Members of the Keystroke Partner Programs are all independant Act! Certified Consultants, and bill separately for their services. Keystroke is in no way liable or responsible for any claims made to products or services provided by these third-party vendors. The Act! Certification is managed independently by Swiftpage.

500 Gordon Baker Road,
Toronto ON M2H 3B4
  1.800.857.0558 - 416.499.3090
  info@keystroke.team
www.keystroke.team